The key benefit of a practice management system is to improve efficiency for everyone in your office that works with it. We think that a practice management system should work for you, not make you work harder!

CHNWV's approach is to achieve the following: 

• Increase staff productivity: Develop standard templates and processes to save time and allow staff to focus on other activities
• Enhance customer service: Process patients quickly and access patient data or appointment information
• Reduce errors: Accuracy is of the up most importance. One small error can create cash flow issues or impact a person’s life.
• Billing: Submit claims electronically for faster processing that’s HIPAA compliant and cut down on rejected claims and costly rebilling
• Scheduling: Allow staff for quickly access and verify patient demographic, insurance and easily make any necessary changes.
• Verification tools: Check insurance eligibility, check for Sliding Fee eligibility and/or eligibility for special State Programs
• Reporting: Ability to generate and/or create detailed reports for unbilled claims, collections, UDS reporting, staff and provider productivity and billing history
• Security: Use technology to securely transfer sensitive and confidential information over the internet assuring that all HIPAA guidelines are in place.

CHNWV supplies technical support, software support and training for the practice Management System.  We work with each designated project manager at all of our sites in an effort to maintain seamless cash flow support, provider helpdesk services, request tracking and reporting in additional to staying on top of all the rapid ever changing guidelines of payers.